Once your order ships, you will receive an automated email containing your unique Royal Mail Tracking Number. You can track your package's global journey directly via the Royal Mail Track & Trace system, which will hand over seamlessly to your country's national postal carrier (e.g., USPS for the United States, Australia Post, Canada Post, Deutsche Post, etc.) once it clears border control.
We ship to our global community using fully compliant Electronic Pre-Advice customs data. Your package contains accurate Harmonized System (HS) tariff codes to ensure it clears customs smoothly without unexpected holds.
Please review the specific rules for your region below:
🇺🇸 United States Customers: Following recent changes to US trade regulations, all commercial goods entering the USA are subject to mandatory formal customs screening, regardless of order value. Our weight-based shipping rates are dynamically calculated to fully cover these backend tracking and electronic processing fees. Your package will be delivered directly to your door with no additional duties or surprise handling fees due upon delivery.
🇪🇺 European Union Customers:
EU-Stocked Items: Look out for our EU-delivered items! If your ordered item is stocked within our European fulfillment hub, it ships directly to you from within the EU border. This means zero customs delays, 0% import duties, and absolutely no surprise handling fees due upon delivery.
UK-Stocked Items / Mixed Orders: If an item is uniquely stocked at our UK warehouse, it will ship from the UK. In these instances, your package may be subject to standard local import VAT or a postal handling fee collected by your national carrier before local delivery can be completed.
🇦🇺 Australia & New Zealand Customers: Australia maintains a generous tax threshold. Orders valued under $1,000 AUD are entirely exempt from import duties and local Goods and Services Tax (GST). Your order will clear customs seamlessly.
🇨🇦 Canada & Rest of World Customers: Local import thresholds vary by country. Depending on your local postal regulations, your package may be subject to standard regional taxes, duties, or a carrier handling fee before final delivery is made. These fees are determined entirely by your local government.
Active Conflict Zones: To protect our inventory and ensure carrier safety, we do not ship to active conflict regions, war zones, or heavily sanctioned countries. If an order is accidentally placed from an unserviced region, it will be automatically cancelled and fully refunded.
Fulfillment to Africa & Middle East: If you are ordering from an African or Middle Eastern nation, please ensure you provide a valid PO Box number at checkout. Many national postal systems in these regions do not offer residential doorstep delivery for international mail; your package will be securely held for collection at your local postal hub.
